Subject: FW: Software problem (Opel Insignia Infotainment System (Multimedia
Navi Pro))
Dear Daniel Stenberg!
My name is [name] from Hungary. I write to you, because I have a
problem with my cars Infotainment system, and I found your name in the
vehicle instruction manual. I've bought a brand new Opel Insignia
Sports Tourer in December 2018, from an official Opel dealer in
Hungary. Unfortunately, with in a week , a problem has come up with
the Infotainment System, which is the newest Multimedia Navi Pro
system: The WI-FI Networks menu point has grayed out( I can't open it
), after I activated the OnStar services. Later I asked the OnStar
serice center to switch it off but nothing has changed. I want to
emphasise that during the first few days, after I took the car from
the dealer, it was working well, and I could open properly this menu
point, and since activating the OnStar system it has gone wrong. What
could be the problem, and why I can't reach this WI-FI networks menu
point? I've already written an E-Mail to Opel Hungary about my
problem and they suggested to take the car to an official service. I
did it, but they couldn't find the solution and the problem is still
existing. I think it is a software problem and they don't know about
the Infotainment system. So I don't know what to do and I would like
to ask for your help, because nobody could help me!
I attached a picture above, which shows what can be seen on the
Infotainment display.
Yours sincerelly,
[name]